Is God good or bad? Most of us say, God is good only. If we say God is almighty then he should control Bad also. Confused?
The same is the case with leaders. We all love them when they are Good, but when they criticize us, we dont.
One of the three secrets told in the best selling “One Minute Manager” is that a leader should learn to reprimand. Being honest and reprimanding when a wrong has occurred, immediately and specifically. And please dont confuse this with BLAME.
Reprimanding will give an understanding of responsibilities and how to complete them correctly.
One more important point. It should also be understood that company matters should be kept within the company. The leader should not hate the person “personally”. What he didnt like was simply their performance. The one minute reprimand consists of the reprimand and the reassurance, both being equally important.
Mistakes are of great value and they arent worthless. This should be conveyed by the leader to them. So reassuring is equally important. If you leave the reassuring out, you will not be liked by those around you.
#1 by Yogita - July 24th, 2008 at 20:05
hey….I like the word “Reassurance”.
If the things are making difference then it is counted.
#2 by Pravina - July 25th, 2008 at 11:58
hey truely said…. right yogita…. reassuring is very important. If thinks are cleared from all side confusion don’t take place. Best way is to speak out and try to solve the problems if possible.
#3 by Michael Fernando - July 25th, 2008 at 18:36
@Yogita
Thanks. Yes. Reassurance is a word that everyone likes. After a person is rebuked, reassurance not only makes him aware of his mistake but also takes pressure from him. Without it, that person would feel insecure and would become afraid to commit mistakes, which would actually lead to more mistakes.
@Pravina
“Best way is to speak out and try to solve the problems”..rightly said.. I think WE(rikhav, you and I) have already experienced this kind of a situation. And I am happy we not only rebuked each other but also reassured.